Exchange and return policy:
Product return terms
- The product to be exchanged or returned must be unused and in its original condition.
- If you receive a product that is not the one you ordered, you have the right to exchange or return it.
- If there is no error or defect in the product, but you no longer want it for some reason, you have the right to replace it only.
Who bears the costs of replacement and return?
- If you receive a product other than the one you ordered, we will cover the shipping and return costs.
- If there is no error or defect in the product, but you no longer want it for some reason, we will be happy to serve you by replacing the product, but the site will not bear the shipping and return costs.
When will the amount arrive in case of a refund request?
The refund process takes a maximum of 24 to 48 business hours from the date of the refund request.
When will the product reach you if I request an exchange?
From 24 hours to 48 working hours from the date the site receives the product
If there is no error or defect in the product, but you no longer want it for some reason, we will be happy to serve you by replacing the product, but the site will not bear the shipping and return costs.
